Frequently asked questions

Does my child need a phone or a tablet?

No. The Tondo works entirely on its own — no app for the child, no pairing, no account. You do not need your phone either, except to place the order.

Is there a subscription?

No, and there will not be one. You buy the player once and buy discs when you want more stories. Nothing you have already paid for stops working if you stop buying.

Does it need wifi?

No. Every story lives on the disc, so it works in the car, on a plane, in a cottage with no signal, and on the evening your router gives up.

What age is it for?

Three to six. Younger children manage the gesture happily but lose the thread of a longer story; older ones tend to want to choose for themselves in a way a physical disc cannot satisfy.

How loud does it get?

Loud enough to fill a bedroom and no louder. The ceiling is built into the hardware, so there is no setting or trick that gets past it.

How does it charge?

Over USB-C, with the same cable as most things in the house. Charge it at bedtime and it is ready in the morning.

Can more than one child use it?

Yes. There are no profiles, accounts or settings to keep separate — it is an object, not a service. Siblings tend to end up with their own discs rather than their own players.

What if we do not get on with it?

Send it back within thirty days and we will refund it. See Returns.

Who makes it?

ARPACA LLC, a small company registered in Wyoming. Write to hello@tondotoys.com and a person answers.